FREQUENTLY ASKED QUESTIONS

How can I contact you?

Contact us at womentally@gmail.com or the contact tab, for any and every question/concern you may have prior/post-purchase,etc, we're here to help!
Can I return/exchange my earrings?

As cleanliness is next to Godliness, we do not accept returns on earrings. However, if you receive a product that is faulty or damaged, please contact us at womentally@gmail.com and we will gladly exchange them for a new pair. Please include in the email: 1. An image of the earrings 2. Order number
Are these earrings safe for me?

If you have sensitive skin, you should always take precautions when it comes to jewelry. Please read the details under each piece of jewelry to be informed of the materials it consists of. Unless otherwise noted, all of our jewelry are made of Stainless Steel (SS) Stainless Steel is an alloy of steel with chromium and sometimes another element (such as nickel or molybdenum) that is practically immune to rusting and ordinary corrosion. (Merriam-Webster. (n.d.). Stainless steel. In Merriam-Webster.com dictionary. Retrieved November 30, 2023, from https://www.merriam-webster.com/dictionary/stainless%20steel) Stainless Steel is resistant to stains, discoloration or loss of mass due to rusting. This is because it contains sufficient chromium to form a passive film of oxide on the surface, which isolates the substrate from the reactive environment. (Steels: Microstructure and Properties (Fourth Edition), 2017) All Gold plated Stainless Steel jewelry have real gold plating, either Electroplating or PVD (physical vapor deposition) Overall, "protect your piece" no matter the material, and use your discretion when purchasing.
I want to send a gift, can you help?"

Sending a gift and want to address it to a special someone? Leave a note with the person's name (and your name) and we'll make sure they feel your love. eGift cards are also available to make it easier for you and your recipient.
What's shipping like?

Currently, we only offer Domestic shipping, through USPS (first class shipping) at a $5 flat rate. Please allow up to 3 business days to receive a shipping notice. Please only choose the pick up option if we have confirmed it is possible. Please email me at womentally@gmail.com prior to choosing this option so that we can discuss.
Can we collaborate?

Absolutely! Womentally is fancy to building communities, relationships and supporting others. Email me at womentally@gmail.com and let's chat!