FREQUENTLY ASKED QUESTIONS

The need to know:

How can I contact you?


Contact us at womentally@gmail.com or the contact tab, for any and every question/concern you may have prior/post-purchase,etc, we're here to help!




Can I return/exchange my earrings?


As cleanliness is next to Godliness, we do not accept returns on earrings. However, if you receive a product that is faulty or damaged, please contact us at womentally@gmail.com and we will gladly exchange them for a new pair. Please include in the email: 1. An image of the earrings 2. Order number




Are these earrings safe for me?


If you have sensitive skin, you should always take precautions when it comes to jewelry. All Womentally Originals are made with real gold plated brass (usually 18k or 24k) and/or raw brass as it is strong, reliable, has longetivity, and are simply beautiful. Some of our other earrings from the curated collection, contain Zinc Alloy (metal). Zinc Alloy has proven to be safe for jewelry use and against the skin, it is used in the majority of fashion jewelry you come across. Please note that fashion jewelry should be cared for to enable longevity. Avoid wearing in water, excessive wear, contact with skin/hair care products. *Raw Brass does oxidize and tarnish over time and with contact to chemicals, they will turn to a antique brass finish (also cute), but to slow the process be sure to clean earrings with jewelry cloth provided, after each wear.*




I want to send a gift, can you help?


Sending a gift and want to address it to a special someone? Leave a note with the person's name (and your name) and we'll make sure they feel your love.




What's shipping like?


Currently, we only offer Domestic shipping, through USPS. There is a flat rate of $4 (first class shipping). Shipping Schedule - Orders placed on: Saturday-Tuesday ship on Wednesday Wednesday-Friday ship on Saturday *Please allow 1 additional day for shipping of Womentally Originals as they are custom made upon order* Live in Brooklyn? We offer a pickup option, discretionary. Please email me at womentally@gmail.com prior to choosing this option so that we can devise a plan.




Can we collaborate?


Absolutely! Womentally is fancy to building communities, relationships and supporting others. Email me at womentally@gmail.com and let's chat!